MINERVA BC NEWMAN
CEBU CITY – The Department of Trade and Industry (DTI)-Cebu honored 30 Cebu department stores, supermarkets and service/repair shops with Bagwis Awards in recognition of their efforts to uphold the rights and welfare of consumers and the practice of responsible business amid the pandemic.
“The certificate of continuous compliance is given to establishments conforming with the parameters set forth by DTI and the applicable consumer laws, effective customer relations, efficient store management operations, exemplification of social commitment and responsibility, and established quality orientation management,” DTI Cebu Director Rose Mae Quiñanola said.
Of the 30, five establishments were reassessed for its continuous compliance while the 25 others were new awardees. The seals were given on July 5 and these awards are expected to be displayed at the consumer welfare/customer service desks of the conferred establishments.
Having been certified as a compliant business establishment after reassessment, DTI extended the validity of the ‘Gold’ Bagwis Awards conferred to Toby’s Sports SM City Cebu and SM Seaside, Belmont Hardware Depot Cebu City and Mandaue City and Hyundai Cebu South.
DTI Cebu also cited the same ‘Gold’ seal to new applicants including Gaisano Grand Liloan, Robinsons Easymart Newtown, Basak Lapulapu, Pardo and Cabahug; The Marketplace Ayala and Oakridge; Robinsons Supermarket Shopwise, Savemore Market Primark, SM Consolacion Supermarket, Mi Department Store Emall and J Centre Mall; Expressions Stationary Shop Robinsons Fuente, SM City Cebu, Robinsons Talisay, Danao and SM Consolacion; Hyundai Cebu North, Metro Plaza Toledo, Metro Fresh and Easy Minglanilla, IT Park, Canduman, and Cebu Belmont Hardware Minglanilla.
Toyota Cebu Customer Relations Manager Edward Darrel Caratao said in his testimonial speech that the award gives them an opportunity to settle a complaint within the management before being raised to a mediation.
Osmeno Faner of Philippine Seven Corporation also said that the corporation has received about 200 Bagwis Awards nationwide.
Other retail establishments like specialty stores, hardware stores and appliance centers may also vie for Bagwis Awards and are encouraged to apply for this annual awarding to safeguard interests of consumers and to foster fair business practices.
Applicants may contact DTI Cebu – Consumer Protection Division thru telephone 255-3926 local 302 and/or email r07Cebu-CPD@dti.gov.ph for information, assessment and technical assistance.