Special Features

Leading Women of Savoy Hotel Mactan Newtown Pave the Way for Diversity and Excellence in Hospitality


Savoy Hotel Mactan Newtown proudly highlights the remarkable journeys and impactful contributions of three outstanding women in leadership roles within the company. Consuelo Norielle Roldan, Grethel Carmel Polloso, and Maria Inez Gomez have each brought unique perspectives and invaluable expertise to their positions, shaping the hotel’s commitment to excellence, diversity, and inclusivity in the hospitality industry.

Consuelo Norielle Roldan, or simply “Norielle,” holds the position of Area Director of Sales and Marketing, overseeing both Savoy Hotel Mactan Newtown and Belmont Hotel Mactan. Norielle finds immense reward in being a pioneering professional, contributing to cementing the brand of Megaworld Hotels and Resorts. As a woman in a leadership role, Norielle champions diversity and inclusion within her team, fostering effective communication and strategies to address challenges.


Savoy Hotel Mactan Newtown and Belmont Hotel Mactan Area Director of Sales and Marketing Ms. Consuelo Norielle Roldan

Amidst the challenges posed by the COVID-19 pandemic, Norielle and her team navigated uncertainties by leveraging virtual meetings and strategic partnerships, ensuring business continuity and resilience. “We bridged the gap between the resignation of Savoy Hotel’s General Manager in November 2020 and the on-boarding of her replacement in December 2020, meticulous on the fine prints of each department and mindful of the dynamics between people.”, she shares another challenge in her early years with the hotel. With a new GM on board, the Savoy Hotel team did not wait for things to happen but proceeded to mitigate the pervading slowdown of businesses in Mactan Newtown and nearby business opportunity centers in 2021 and beyond.

To stay abreast of industry trends, Norielle emphasizes the importance of continuous learning through avenues like travel trade meetings and events, aligning with the goals and objectives of Savoy Hotel Mactan.

Offering advice to young women aspiring to pursue careers in hospitality, especially in luxury hotels like Savoy Hotel Mactan, Norielle underscores the significance of embodying family values, proper grooming, and observational learning to excel in the industry.

Norielle’s journey epitomizes resilience, leadership, and dedication in the hospitality sector, inspiring future generations of women to thrive in this dynamic industry.

Grethel Carmel Polloso, fondly referred to as “Gret,” serves as the Director of Sales at Savoy Hotel Mactan Newtown. She opens up about her journey, values, and commitment to promoting diversity and empowerment within the hospitality sector.

With a dynamic career spanning roles in various sectors, Grethel found her calling in hospitality, drawn to its exciting challenges and rewarding experiences. Her journey led her to Savoy Hotel Mactan Newtown, where she embraces the opportunity to contribute to the brand’s growth and success.


Savoy Hotel Mactan Newtown Director of Sales Ms. Grethel Carmel Polloso

Grethel finds immense reward in the inclusive and supportive culture fostered by the Circle of Happiness Program of Megaworld, emphasizing love for God, work, family, community, and self.

As a woman in a leadership role, Grethel promotes diversity and inclusion within her team by nurturing open-mindedness, trust, and collaboration. She encourages her team to take pride in their unique contributions, fostering a culture of empowerment and support.

Balancing professional demands with personal commitments, Grethel emphasizes the importance of establishing priorities and embracing a culture of work-life balance. She highlights Savoy Hotel Mactan’s advocacy for a balanced lifestyle, enabling associates to prioritize self-care and family time.

Recognizing the unique contributions of women in the hospitality industry, Grethel celebrates their strength, resilience, and compassion. “I believe these qualities bring a distinct charm and grace to the industry, fostering a nurturing and welcoming environment.”, Grethel remarks.

In overcoming challenges, Grethel recounts her journey at Savoy Hotel Mactan Newtown amidst the pandemic and typhoon aftermath, crediting teamwork, resilience, and divine intervention for the property’s steady recovery and growth.

Savoy Hotel Mactan prioritizes the career development and advancement of women through tailored training programs, recognition initiatives, and wellness initiatives, empowering women to excel and thrive in the industry.

Offering advice to young women aspiring to pursue careers in hospitality, Grethel encourages them, “Be fearless, dream big, learn from your mentors as much as you can.” She added that young women should embrace challenges, and enjoy the journey of learning and growth.

Grethel’s journey exemplifies resilience, leadership, and empowerment in the hospitality sector, inspiring future generations to embrace opportunities and make a meaningful impact in the industry

Maria Inez Gomez, affectionately known as “Maia,” serves as the PR and Marketing Manager at Savoy Hotel Mactan Newtown. Her journey in the hospitality sector began unexpectedly in 2019 when she was recommended to a company with a hotel chain and theme parks. After nearly four years in the industry, Maia made the conscious decision to relocate to another country with her long-term partner. However, an enticing opportunity arose in June 2023 when she was offered a position at Savoy Hotel Mactan Newtown, ultimately leading her to stay in the Philippines due to the esteemed reputation of Megaworld Hotels and Resorts and her passion for the role.


Savoy Hotel Mactan Newtown PR and Marketing Manager Ms. Maria Inez Gomez

Reflecting on her experience at Savoy Hotel, Maia finds the hospitality industry rewarding, “Working at Savoy Hotel Mactan Newtown or in the hospitality industry in general made me a happier person because even at my lowest it motivates me to smile and keep going,” she notes giddily. She emphasizes how the industry teaches you to value positivity and how it impacts other people’s day, if not lives. She adds, “Working in Savoy Hotel Mactan Newtown is special because we as employees know for a fact that we are the blank canvas of every guest that enters our hotel. They get to create their own reality and add color to the canvas and we get to be a part of creating that colorful and vibrant experience for them that I’d like to call a masterpiece.”

Equal opportunity is very evident at Savoy Hotel considering that they have a lot of women leaders in the organization. The Managing Director of Megaworld Hotels and Resorts which Savoy Hotel Mactan Newtown is a part of is a woman, Cleofe Albiso. Women have equal access to career advancement opportunities, promotions, and training programs within the organization. Talent and merit are the primary factors in career progression regardless of gender.

Savoy Hotel recognizes and celebrates the achievements and contributions of women within the organization by empowering them to join various recognition programs and awards. Just last year, Consuelo Norielle Roldan, Area Director of Sales and Marketing was a finalist for Virtus Awards 2023. Maria Inez Gomez, PR and Marketing Manager, together with Catherine Sison, Events and Promotions Manager, represented Savoy Hotel as a finalist for Virtus Awards and Cebu Tourism and Hospitality Awards where they bagged the Best Marketing Campaign. By highlighting the accomplishments of women in leadership positions, Savoy Hotel aims to inspire and empower other women’s career advancement opportunities within the hospitality sector.

A piece of advice that Maia would like to share with young women aspiring to pursue a career in the hospitality industry is, “Never lose sight of your passion and commitment.” Moreover, she says to pour one’s heart and soul into personal endeavors and channel that same passion and dedication into one’s career in the hospitality industry. When there’s love for creating unforgettable experiences, it fuels one’s drive to excel, inspiring those around to do the same.

Collectively, these remarkable women exemplify Savoy Hotel Mactan Newtown’s dedication to gender equality, professional development, and employee well-being. Through initiatives such as training programs, recognition awards, and wellness activities, Savoy continues to empower women in the hospitality sector and nurture a supportive work environment for all employees.

As Savoy Hotel Mactan Newtown celebrates the achievements of these inspiring women, they encourage young women aspiring to pursue careers in hospitality to dream big, embrace challenges, and seize growth opportunities.

For more information about Savoy Hotel Mactan Newtown, you may contact us +032 494 4000.

You may also follow us on our social media pages (Facebook, Instagram, YouTube) at Savoy Hotel Mactan Newtown | Facebook / @savoymactannewtown / Savoy Hotel Mactan Newtown.


Savoy Hotel Mactan Newtown is one of the 13 properties of Megaworld Hotels, making the chain one of the Philippines’ largest homegrown hotel groups in the country with 8,000 room keys to date. The hotel is Megaworld Corporation’s first hotel development inside The Mactan Newtown, a 30-hectare township project located in Lapu-Lapu City, Cebu. The hotel welcomes business travelers and family vacationers due to its convenient proximity to the Mactan-Cebu International Airport, nearby beaches, and historical sites found around the island.