SSS tells members, employers, pensioners: use online facilities, drop box system as NCR Plus remains on ECQ

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The Social Security System (SSS) continues to urge members, employers, and the public to transact with its branches using SSS online services and the drop box system as the National Capital Region (NCR) Plus bubble remains under Enhanced Community Quarantine (ECQ) starting April 5 until April 11, 2021.

President Rodrigo Duterte approved the Inter-Agency Task Force’s recommendation on Emerging Infectious Diseases (IATF) to maintain the current community quarantine status in the NCR, Bulacan, Cavite, Laguna, and Rizal due to the recent spike of CoVID-19 cases in the said areas.

Further, SSS encourages members, employers, and pensioners to utilize its online and mobile platforms in their SSS transactions through the My.SSS Portal on the SSS website (, SSS Mobile App, and Text-SSS at 2600.

Members, employers, and the transacting public may visit the information about mandatory online transactions and other online services on its Facebook page at and  Likewise, they can also check the available SSS payment channels on this link,

With the implementation of curfew hours in the ECQ-covered areas, SSS notified the public that its branches in the NCR Plus bubble would only accept transactions using the no-contact drop box system from 9:00 AM to 2:30 PM, from Monday to Friday.

However, the drop box system is only applicable to SSS transactions not available online. It includes registration and membership transactions like Member or Employer Data Change Request, request for Employer Certificate of Registration, submission of Employment Report for initial, rehired, or separated employee, and submission of Authorized Company Representative (ACR) card or L501.

Members and claimants can also use the drop boxes for benefit claim applications such as ACOP compliance, filing of Employees Compensation, disability, and death; maternity benefit reimbursement for employed member, sickness and maternity claims for self-employed, voluntary, OFW and separated members, and funeral claims for claimants without UMID card.

SSS members may also utilize the drop boxes for other requests like verification of SS number, manual verification or consolidation of contributions, deletion, or correction of entry in the employment history, cancellation of multiple SS number cancellation or replacement of check, and correction, refund, posting, or adjustment of contributions or loan payments.

SSS assures its stakeholders that the pension fund is implementing alternative work arrangements for its employees to ensure the continuous delivery of services as well as minimize the public’s risk and its employees to COVID-19.

For more information, follow the SSS on Facebook and YouTube at “Philippine Social Security System,” Instagram at “mysssph,” and Twitter at “PHLSSS,” or join the SSS Viber Community at “MYSSSPH Updates.”