LTO-7 is set to open biggest single-window transaction process soon



CEBU CITY – The Land Transportation Office (LTO-7) is set to feature its biggest single-window transaction process soon in its new office at the Robinsons Galleria in Cebu City, considered as the largest office in Central Visayas on a public-private partnership same as to the other LTOs inside the malls.

“One of the features of that office is that for the first time we are looking at the flow and dynamics of the agency’s processes to eliminate the long waiting time and long transaction hours of LTO,” according to LTO-7 regional director Victor Emmanuel Caindec.

Caindec said that the single-window system is enabled by the LTO’s new Land Transportation Management System, which is part of the agency’s national IT modernization program.

Caindec explained that any transactions of LTO 7 under the new office in Robinsons Galleria will only happen in one window. The current process being practiced in most LTOs is that clients need to transfer from one window to another.

Caindec bared that the current renovation being done in the LTO 7’s new office in Robinsons Galleria now costs P8 million and “not a single cent of government money was spent to retrofit that said office.” Mall

management wanted to make sure that the new LTO office inside the mall follows LTO standards, he added.

“The current LTO office in N. Bacalso Avenue in Cebu City will be transferred to Robinsons Galleria and the Malasakit Lounge will stay for special sectors,” Caindec.said.

Meanwhile, the LTO-7 announces extended deadlines for MV renewal of registration and urged all motor vehicle owners with plate number ending in 6, 7, and 8 are only given until September 30 to renew their vehicle registrations under LTO memorandum circular no. 2020-21.

Caindec said that originally the deadline for plates ending in 6, 7, and 8, are June, July, and August, respectively.

The deadline for vehicles with plate numbers ending in 9 will be on October 30 while plates ending in 0 will have an extended deadline on November 30, Caindec added.

The said extensions were given to motorists after most of the LTO offices in the country were closed during quarantine classifications were imposed.

“All of our offices in the region are already open since GCQ was imposed, there is enough time for motorists to renew their vehicle registrations now and they should be mindful of the extended deadlines,” Caindec said.

He added that vehicle owners should bring a clear copy of their certificate of registration (CR) and official receipt (OR), insurance certificate of cover (COC), emission test result, and stencils of chassis no. and engine no., to renew their vehicle registration.

LTO’s drive-thru registration renewal is located at the MVIC facility in Subangdaku, Mandaue City is on temporary suspension of operations. (Photos: LTO7/Herty Lopez)